Privacy Policy

Privacy Policy

Last updated: November 20, 2024

This Privacy Policy describes how Cattobox.com ("we," "our," or "us") collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information
  • Email address
  • Billing and shipping addresses
  • Payment information
  • Order history
  • Account login credentials
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Cookies and similar tracking technologies
  • Website usage data
  • Referring website addresses

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Detect and prevent fraud
  • Comply with legal obligations
  • Respond to customer service inquiries
  • Send important account and service updates

How We Share Your Information

We may share your information with:

  • Payment processors to complete transactions
  • Shipping partners to deliver orders
  • Marketing service providers (with your consent)
  • Legal authorities when required by law
  • Professional advisers (attorneys, accountants, etc.)

We do not sell your personal information to third parties.

Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Request a copy of your data
  • Withdraw consent for data processing

Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Limited access to personal information
  • Secure data storage systems
  • Employee training on data protection

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Personalize your experience
  • Improve our services
  • Track website usage

You can control cookie preferences through your browser settings.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children under 13 years of age.

International Data Transfers

If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

  • Posting the new policy on our website
  • Sending you an email notification
  • Displaying a notice on our website

Contact Us

If you have questions about this Privacy Policy or our privacy practices:

  • Email: support@cattobox.com

Legal Rights

Depending on your location, you may have additional privacy rights under local laws (such as GDPR, CCPA, etc.).

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access personal information
  • Right to equal service and price

Governing Law

This Privacy Policy is governed by the laws of [your jurisdiction] and any applicable federal laws.

This policy complies with applicable privacy laws and regulations and may be updated to reflect changes in legal requirements.